pk 777's Privacy Policy

This Privacy Policy applies to all services on the pk 777 platform. Whether you are browsing our website, creating an account, making a deposit or withdrawal, or contacting customer support — this policy applies in every case.

By registering with pk 777, you are considered to have read and agreed to all terms of this Privacy Policy. For full details on our general terms of service, please read the Terms and Conditions page.

This policy applies only to pk 777's own services. For the privacy policies of third-party payment services or game studios, please contact them directly.

pk 777 collects only the information necessary to provide its services. The categories of information are listed below:

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Identity document details required for account verification

2.2 Financial Transaction Information

• Deposit and withdrawal transaction records
• Last four digits of your bKash, Nagad, Rocket, or Upay account number (not the full number)
• Transaction date, amount, and status

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Logs of how long and how the site has been used
• Data collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact pk 777 via live chat or email support, records of those conversations may be stored to help improve service quality.

pk 777 uses your information only for specific, legitimate purposes. Those purposes are described in the list below:

3.1 Account Management and Verification

Personal information is used to confirm your identity, keep your account secure, and prevent unauthorised access. This is essential for the safety of every user.

3.2 Payment Processing

Financial information is used to complete deposit and withdrawal transactions and to investigate any financial discrepancies. pk 777 does not store full payment card numbers or full mobile wallet account numbers on its servers.

3.3 Customer Support

Relevant information is used to resolve issues with your account and to enable the support team to assist you properly.

3.4 Ensuring Responsible Gaming

User gaming patterns are analysed to identify potentially risky behaviour and, where necessary, to recommend setting limits. Our commitment to responsible gaming is part of this effort.

3.5 Technical Improvement and Security

Technical information is used to analyse platform performance, detect fraud, identify technical errors, and improve the overall user experience.

pk 777 does not sell or transfer your personal information to third parties for commercial purposes. However, in the limited situations below, certain information may be shared with specific parties:

4.1 Payment Service Providers

To process transactions through mobile wallet services such as bKash, Nagad, Rocket, and Upay, the relevant transaction information is exchanged with those services. This information is used only for processing the transaction.

4.2 Technology and Security Partners

We work with selected technology companies to maintain the platform's technical infrastructure and ensure cybersecurity. These companies are contractually bound to comply with pk 777's privacy standards.

4.3 Legal Obligations

Information legally required to comply with valid legal claims, court orders, or government directives may be provided to the relevant authorities.

4.4 Fraud Prevention

If specific signs of money laundering or other financial irregularities are detected, the relevant transaction and account information may be shared with authorised investigative agencies for review.

pk 777's website uses cookies. Cookies are small text files stored on your device that help remember your identity and preferences on future visits.

5.1 Essential Cookies

These cookies are required to maintain login status, secure sessions, and support the basic functionality of the platform. Without them, the service does not work properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and gaming preferences, so you do not have to set everything up again each time you visit the site.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the site are used most and where improvements are needed. Data from these cookies is generally aggregated and anonymised.

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some parts of the service to stop working properly.

pk 777 has put in place industry-standard technical and organisational measures to keep your personal and financial information secure.

6.1 Encryption

All data exchanged between your browser and pk 777's servers is encrypted using SSL/TLS technology. Passwords are never stored in plain text — a strong hashing algorithm is always used.

6.2 Access Controls

Only authorised pk 777 staff can view your personal information, and only to the extent required for their work. All access is logged and reviewed regularly.

6.3 Server Security

Servers that store data are kept in secure data centres. They are protected through firewalls, intrusion-detection systems, and regular security audits.

6.4 Response to a Data Breach

If a data breach occurs, pk 777 will investigate promptly and notify any users who may be directly affected in a timely manner. All applicable legal obligations will be fully met.

pk 777 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account information — retained for as long as the account remains active.
• Transaction records — retained for a defined period for financial audits and dispute resolution.
• Customer support conversations — retained for a defined period to maintain service quality and for dispute resolution.
• Information from closed accounts — may be retained for a set period as required by law, after which it is securely deleted.

After the defined period following account closure, information is permanently deleted or anonymised in a way that no individual can be identified.

Every pk 777 user has the following rights regarding their own personal information:

8.1 Right to Access

You may request a summary of what information pk 777 holds about you. This request can be made through our support team.

8.2 Right to Correction

If any of your stored information is incorrect, you may request that it be corrected. Many details can be edited directly from your account settings.

8.3 Right to Deletion

If you no longer want to keep an account with pk 777, you may request that it be closed. However, due to legal obligations, some information may need to be retained for a defined period.

8.4 Right to Object to Processing

If you object to your information being used for a specific purpose, you may let us know. pk 777 will evaluate the request and comply where applicable.

To exercise any of the rights above, contact our support team via live chat or email. We provide assistance in Bengali and English 24 hours a day, seven days a week.

pk 777 strictly enforces a 21+ age policy. No person under the age of 21 may use this platform, and we do not knowingly collect information from them.

Age is verified at the time of registration. If it is subsequently found that a user is under 21, that account will be closed immediately and all associated information will be deleted.

If you suspect that a minor is using this site, please notify our support team without delay.

This Privacy Policy may be updated from time to time due to changes in technology, services, or legal requirements. Users will be informed before any significant changes take effect.

The date this policy was last updated will always be shown at the top of this page. Continued use of the site after any changes will be considered acceptance of the updated policy.

For significant changes, a notification will be sent to your registered mobile number or email address. If you have any questions about this policy, please contact the support team.

To learn more about us and how pk 777 works, visit the About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the pk 777 support team. Our team is available 24/7 to assist in Bengali and English.

For answers to common questions, visit our FAQ section — it also covers questions about privacy and security.